Questions

Asked often, answered plainly.

About plans, renewals, payment, backups, and what happens to an account that is not paid for.

Why is the renewal price higher?

The first term is discounted to bring you in; after that you pay the plan's renewal price. Most hosts bury that figure in the checkout. We print it on every plan card instead, and the renewal invoice we send before your term ends names the amount and the date.

Nothing is charged automatically unless you turn on automatic card payment yourself.

Why is a longer term cheaper per month?

Because you pay for all of it at the start. A longer term is invoiced once, in full, when you order. Monthly costs more per month and commits you to nothing beyond the month.

Can I move to a bigger plan later?

Yes. Ask us from the support desk in your panel. We work out the unused days of your current plan to the day, credit them, and invoice only the difference. Moving to a smaller plan works the same way in reverse — the unused days become credit on your account against your next invoice — as long as what you already use fits the smaller plan.

Is there a terminal?

Yes, on every plan: a real bash shell in your browser, running as your account's own Linux user — never root — inside your account's own resource limits.

Do you install WordPress for me?

Not with one click yet. You can install it yourself with the file manager or from the browser terminal, and create its database from the panel.

Do I get a free domain?

No. Bring a domain you already own and point its nameservers at us.

How do backups work?

Each plan keeps the number of backups shown on its card. A backup counts only once it has been read back and checked; one that cannot be is recorded as failed, not kept as a backup. You start a backup and restore your files yourself from the panel, and a copy of the current state is taken first, so a restore can itself be undone.

What happens if I do not pay?

Nothing sudden. We send the renewal invoice before your term ends and remind you on the way. If it is still unpaid when the paid term runs out, the account can be suspended: the sites stop answering and nothing is deleted. Paying puts it all back automatically.

We never delete an account for non-payment. That is a decision a person makes, not a timer.

How do I pay?

You choose at checkout. A card is paid on the payment provider's own secure page, so your card number never reaches us; if you save the card we keep only a token, its brand, its last four digits and its expiry. You can also pay by bank transfer and record the reference in your panel; the order goes ahead once the money has arrived.

Ready when you are.

Pick a plan, bring your domain, and your account is made as soon as your payment is confirmed.